Legal Notice and Privacy Policy

Seven Crescents Ltd (“we,” “us,” or “our”) operates this website and is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or make a purchase from our website.

1. Data Controllers

Andrew Isbister and Matthias Christian

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: When you place an order or create an account, we may collect your name, email address, billing address, shipping address, phone number, and payment information.
• Browsing Information: We may collect certain information about your device and usage patterns, such as IP address, browser type, referring/exit pages, and date/time stamps. This helps us improve our website and enhance your experience.
• Cookies: We use cookies and similar tracking technologies to personalize your shopping experience and analyse website traffic. You can control cookies through your browser settings.

3. How We Use Your Information

We may use the information collected for the following purposes:

• Order Processing: To process and fulfill your orders, including sending order confirmations and delivery updates.
• Customer Support: To provide assistance, handle inquiries, and respond to customer service requests.
• Improving Our Website: To analyse site usage, optimize content, and enhance our services based on customer feedback.
• Marketing (with Consent): If you opt in, we may send you newsletters, promotions, and offers. You may opt out of these communications at any time.

4. Sharing Your Information

We respect your privacy and will not sell or rent your personal data to third parties. However, we may share your information with:

• Service Providers: Third-party vendors (such as payment processors, shipping companies, and email providers) to complete transactions and provide services.
• Legal Compliance: Authorities, if required by law or to protect the rights, property, or safety of Seven Crescents Ltd, our customers, or others.

5. Data Security

We implement security measures to protect your personal data against unauthorised access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Transaction records may be retained for legal and accounting purposes.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request to update or correct any inaccuracies in your information.
• Deletion: Request the deletion of your personal data, subject to certain exceptions.
• Objection and Restriction: Request to limit how we use or share your data in specific circumstances.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us via the contact us page of this website.

8. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware of data collected from children without parental consent, we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

For questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us via the contact us page of this website.